Questions and answers
Straight answers about buying and selling used outdoor gear on Traders Hill.
What is Traders Hill?
Traders Hill is a US marketplace for used hunting, fishing, camping and paddling gear. People list gear they no longer use, buyers pay through the app, and the money is held until the gear arrives and is what the listing said.
Is Traders Hill open yet?
Not yet. Traders Hill is opening soon on iPhone, Android and the web. Sellers get in first so there is gear on the shelves when buyers arrive.
What does it cost to sell on Traders Hill?
Nothing. Sellers pay no listing fee and no selling fee. The seller receives the full item price.
What does the buyer pay?
The buyer pays the item price, a buyer protection fee of 5% of the item price plus $0.70, shipping, and sales tax where the law requires it. The full total is shown before you pay.
When does the seller get paid?
The seller is paid after the buyer confirms the gear arrived and is right, or 48 hours after the carrier marks it delivered if the buyer says nothing. A seller's first few sales have a short extra hold. Payouts go to the seller's bank through Stripe.
How does shipping work?
The buyer pays for shipping at checkout. The seller gets a prepaid, tracked label in the app, boxes the gear and ships it within 5 days. If the seller does not ship in 5 days the order is canceled and the buyer is refunded in full.
Can I meet the seller instead of shipping?
Yes, if the seller offers local pickup. The buyer still pays in the app and gets a pickup code. You look the gear over in person, and the seller is paid only when you give them the code. If you do not want it, you cancel at the meeting and are refunded in full.
What if the gear is not what the listing said?
Report it in the app within 48 hours of delivery, with photos. You send it back on a prepaid label and are refunded when it arrives, or you and the seller agree on some money back and you keep it. If the two of you cannot agree, a person at Traders Hill looks at the listing, the photos and the messages and decides.
Can I sell guns or ammunition on Traders Hill?
No. Firearms, receivers, frames, gun parts, magazines, suppressors, ammunition, powder, primers and airguns are never allowed. Listings are checked by category, by a photo and text screen, and by a keyword screen.
Can I sell knives, axes and saws?
Yes. Fixed-blade and folding hunting knives, axes, hatchets and saws are allowed. Switchblades, automatic, gravity and butterfly knives are not.
Can I sell a boat, an outboard, a trailer or an ATV?
Not at this time. Traders Hill does not take anything that carries a title or registration. Kayaks, canoes, paddles and electric trolling motors are fine.
Can I sell a used tree stand harness, life jacket or helmet?
Yes. Used safety gear is allowed, but the listing has to say how old it is and what shape it is in, and the brand is checked against the federal recall list before it goes up.
Where does Traders Hill ship?
United States addresses only. No military (APO, FPO, DPO) or foreign shipping.
Is my card safe?
Card payments are handled by Stripe. Traders Hill never sees or stores your card number.
Who runs Traders Hill?
Traders Hill is run by Blackwater Outdoor Journeys LC, a Georgia company based in St. George, Georgia.